Guest service has suddenly become more important than ever at Las Vegas casinos and there’s a lesson here for other gaming properties around the country and the world. A Casino Strike Is Looming but Guests Will Cross Picket Lines If They’re Enticed With Stellar Customer Service Guest service has suddenly become more important than ever at Las Vegas casinos and there’s a lesson here for other gaming properties around the country and the world. On May 16, members of Las…
